Legal Document

apoker Terms & Conditions — Complete Usage Policy

Please read these terms before using apoker. This page covers all rules related to accounts, betting, payments, bonuses, and responsible gaming in plain language.

Last updated: 1 January 2026 · Version 3.2
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Important: Registering with apoker constitutes full acceptance of these Terms and Conditions. Please read the entire document carefully before using any of our services.

1. General Rules & Applicability

Apoker (referred to as "the Platform" or "we") is a licensed online betting and gaming operator. These Terms and Conditions apply to all use of apoker's services — including the website, mobile app, and any associated platforms.

By creating an account on apoker, you confirm that you:

  • You are at least 18 years old and online gaming is legally permitted in your area of residence.
  • You have read and agreed to these Terms and Conditions, Privacy Policy, and Responsible Gaming Policy.
  • You are acting on your own behalf and not as a representative of any third party.
  • You are not a resident of any region where apoker's services are prohibited.

Protection of Minors: apoker strictly prohibits registration by anyone under the age of 18. Accounts may be suspended pending KYC verification if any doubt arises.

2. Account Registration & Verification

2.1 One Person, One Account

Each person may hold only one account on apoker. Attempting to open multiple accounts under the same name, or using the same device, IP address, or payment method, may result in all accounts being suspended and all funds forfeited.

2.2 Accurate Information

Providing accurate information at registration is mandatory. apoker reserves the right to close accounts and forfeit funds if false or incorrect information is found at any time.

2.3 KYC (Identity Verification)

Apoker may request identity verification documents in the following situations:

  • For your first withdrawal
  • If the withdrawal amount exceeds a specified limit
  • When an unusual transaction pattern is detected
  • If irregularities are detected in bonus usage

Accepted documents include a clear photo of your National ID, passport, or driving license, along with proof of address such as a utility bill or bank statement.

2.4 Account Security

You are solely responsible for keeping your login credentials, password, and OTP confidential. Do not share this information with anyone. If you suspect unauthorized access to your account, contact apoker support immediately.

3. Betting Rules

3.1 Bet Acceptance & Rejection

Apoker reserves the right to accept or decline any bet. A bet is not considered valid until a confirmation message has been received.

3.2 Minimum & Maximum Bet Limits

Minimum and maximum bet limits may vary by event and market. These limits are clearly displayed on the betting page. apoker reserves the right to adjust these limits for special events.

3.3 Odds Changes

Odds may change before a bet is confirmed. The odds at the time your bet is accepted will apply. In live betting, odds update in real time.

3.4 Bet Cancellation & Refunds

Bets may be voided and stakes refunded in the following circumstances:

  • If a match or event is cancelled or suspended and not rescheduled within the specified timeframe
  • If incorrect odds are displayed due to a technical error
  • If incorrect information was entered by either party

3.5 Live Betting

In live betting, apoker may suspend or close any market at any time. Some markets are only available during specific periods based on match conditions.

In live betting, network delays may cause slight differences between the odds shown on your screen and the actual odds. apoker is not responsible for such discrepancies.

4. Payment & Withdrawal Policy

4.1 Deposit

Apoker currently accepts deposits via bKash, Nagad, Rocket, and bank transfer. Minimum deposit amounts vary by payment method.

  • Deposits are usually credited to your account within 1–5 minutes.
  • Deposits must be made from your own account only — deposits from third-party accounts are strictly prohibited.
  • Keep the transaction reference for every deposit.

4.2 Withdrawal

Withdrawal requests are typically processed within 1–4 hours. VIP members receive priority processing. For withdrawals:

  • Withdrawals are only available via the same method used for the original deposit.
  • Withdrawals may be delayed if KYC verification has not been completed.
  • The bonus portion cannot be withdrawn until the wagering requirements have been met.
  • Apoker may temporarily suspend withdrawals if a transaction is suspected to be unusual.

4.3 Maximum Withdrawal Limit

Daily, weekly, and monthly withdrawal limits depend on your account tier and VIP status. For details, VIP Page View.

5. Bonuses & Promotional Offers

5.1 Welcome Bonus

The apoker welcome bonus is available to new members only and applies to the first deposit. It cannot be claimed more than once.

5.2 Wagering Requirements (WR)

Every bonus comes with a wagering requirement — meaning you must bet a specified multiple of the bonus amount before it can be withdrawn. For example:

  • For a bonus of ৳1,000 with a 10x WR, you must wager ৳10,000.
  • The WR completion deadline is generally 30 days from the date the bonus is issued.
  • Bets placed at odds of 1.5 or lower do not count toward WR calculation.

5.3 Bonus Abuse

If apoker determines that a member is abusing bonuses (e.g., multiple accounts, bonus arbitrage), apoker reserves the right to cancel that member's bonuses and, if necessary, close their account.

5.4 Cashback

VIP members' weekly cashback is credited automatically every Monday. Cashback WR requirements are generally less strict than regular bonuses — see the VIP page for details.

apoker reserves the right to modify or discontinue any bonus offer at any time. Changes will not apply to bonuses already active.

6. Prohibited Activities

The following activities are strictly prohibited on apoker. Involvement in any of them may result in immediate account closure and forfeiture of all funds:

  • Operating multiple accounts or placing bets on behalf of a third party.
  • Match fixing, use of insider information, or any other form of fraudulent betting.
  • Placing bets using software, bots, or automated tools.
  • Money laundering or use of funds from illegal sources.
  • Bonus abuse through arbitrage or other exploitative strategies.
  • Attempting to breach apoker's systems or launching a cyberattack.
  • Threatening other members or harassing apoker staff.

7. Responsible Gaming

Apoker believes betting is for entertainment — not a solution to problems. We encourage all members to play responsibly.

7.1 Self-Control Tools

The following tools are always available on apoker:

  • Deposit Limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
  • Session Limit: Option to restrict play beyond a set daily time limit.
  • Cooling-Off Period: Temporary break from 24 hours up to 30 days.
  • Self-Exclusion: Request for permanent account closure.

For more details Responsible Gaming Please read this page.

8. Privacy & Data Protection

Apoker takes the protection of your personal data very seriously. For full details on how we collect, use, and store your information, please refer to our Privacy Policycan be found there.

In short, apoker:

  • Your personal data is never sold to third parties.
  • Certain data is analyzed to improve our services and maintain security.
  • May share information with authorities when required to comply with legal obligations.
  • All data is secured with 256-bit SSL encryption.

9. Account Suspension & Termination

9.1 Closure at Member's Request

You can close your account at any time by contacting apoker support. Any pending withdrawals should be completed before closing your account.

9.2 Closure Initiated by apoker

Apoker may close any account for the following reasons:

  • Serious violation of the Terms and Conditions.
  • Fraud, deception, or suspicious activity.
  • Providing false information or failing KYC verification.
  • Extended inactivity (over 12 months).

In cases of closure due to rule violations, apoker may not be obligated to return deposited funds.

10. Dispute Resolution

If a dispute arises over an event outcome or payment, contact apoker's support team first. Most cases are resolved within 7 business days.

Apoker's decision is considered final unless the member appeals to an independent dispute resolution body. apoker maintains full transparency throughout the dispute process and keeps records of all communications.

For disputes, please contact us by email: support@apoker.onl — Use the subject line "Dispute - [Account ID]".

11. Policy on Rule Changes

Apoker may update these Terms and Conditions at any time. Members will be notified in advance via email or SMS for any significant changes.

Continued use of apoker after any changes have been made will be considered acceptance of the updated Terms. We recommend revisiting this page periodically to stay informed.

Version History

Version 3.21 January 2026 — Bonus WR Policy Updated
Version 3.11 July 2023 — KYC Process Revised
Version 3.01 January 2023 — VIP Section Added
Version 2.015 March 2021 — E-Sports section added

Why apoker's Rules Are Simple and Fair

Key features of our policy that keep you protected

Fully in Bengali

All of apoker's terms and conditions are written in plain, straightforward language — no confusing jargon, just clear and direct meaning.

Transparent Terms

Bonus WR, withdrawal limits, KYC process — all clearly stated. No hidden fine print at apoker.

Regular Updates

Apoker's rules are updated in line with service changes. Members are notified in advance of each update.

Member Protection

Every rule is designed with members' best interests in mind. apoker's policies follow international gaming standards.

Fair Dispute Resolution

Apoker reviews all disputes impartially. An independent third-party appeal is available if needed.

Responsible Gaming Tools

Self-control tools are always available, free of charge. apoker is about entertainment, not addiction.

Now you know the rules — let's get started

Done reading apoker's terms and conditions? Register now and kick things off with a 150% welcome bonus.

FAQ

General Questions About Support & Browser Usage

There are several ways to reach apoker support:

  • Live Chat: Use the chat button at the bottom right of the site — fastest response guaranteed.
  • Email: support@apoker.onl — for complex issues, please write in detail.
  • VIP Hotline: Platinum members and above can contact their dedicated manager directly.

Apoker's support team is available 24/7, Bangladesh time. Live chat queries are typically answered within 5 minutes, while email responses usually arrive within 2–4 hours.

Yes, absolutely. apoker's website is fully optimised for mobile browsers — whether you use Chrome, Firefox, or Samsung Browser, all features are available.

What you get when using apoker on a mobile browser:

  • Live Betting & Real-Time Odds
  • Deposits & Withdrawals via bKash and Nagad
  • Live Casino & Slots
  • Account Management & Bonus Tracking

However, the app offers push notifications and offline score updates that aren't available on a browser. The apoker Android app is free to download.

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